Tier 2 · Onboarding Guide

Welcome — let's set up your trail.

You've chosen Tier 2 (We Set It Up), which means we handle the technical configuration, GPS calibration, branding, and installation. Your job is to gather your content and share it with us. This guide walks you through exactly what we need.

90 days Support included

How this works

Here's the high-level process from today to your trail going live:

1

You gather your content

Use the checklist below to collect everything we need: map image, GPS coordinates, photos, descriptions, audio files (if any), logo, and hosting details.

2

You send it to us

Email everything to info@digitaleuan.com using a file-sharing service (Google Drive, Dropbox, WeTransfer) for large files.

3

We configure the app

We split your map into tiles, set GPS bounds, place all your pins, apply your branding, link your audio, and configure settings. This takes 3–5 business days depending on complexity.

4

We send you a preview link

You test it on your phone, walk the trail if possible, and send us any revisions. Two revision rounds are included.

5

We install it on your hosting

You give us temporary access to your hosting (or we guide you through the upload step together on a video call). The app goes live at your URL.

6

You go live

Share the URL on your signage, website, social, and printed materials. You're live!

What we need from you — the checklist

Work through this list and gather each item. Don't worry if you're missing something — send what you have and we'll let you know what's still needed.

Essential content (must-have)

1
Your map image An aerial photo, illustrated map, or scanned hand-drawn map of your trail area. Should cover the full area visitors will walk. JPG or PNG, as high-resolution as you have (minimum 3000×3000 px).
2
GPS coordinates of your map corners

The latitude/longitude of the top-left and bottom-right corners of your map area. We have a custom tool for this, and we'll show you how to find these in Google Maps (see below). If you don't know how, just send us a Google Maps link to your area and we'll work it out.
3
List of your trail stops A spreadsheet or document listing each stop, in order. For each stop: GPS loaction, pin number, title, artist/author (if applicable), year/date, description (1–3 paragraphs), and a photoY. You could mark stop on a basic map and we will find the GPS data.
4
Photos of each stop JPG or PNG, ideally square (1:1 ratio). One photo per stop is fine; multiple is better. Name them with the pin number (e.g. 01-river-song.jpg).
5
Your logo PNG with transparent background if possible. Around 400×100 px. We'll use this in the app header and on PDF printouts.
6
Your hosting details The URL where you want the app to live (e.g. yoursite.co.nz/trail), your hosting login (cPanel URL, username, password) — or alternatively, we can do the upload step together on a video call.
7
Your preferred admin password Pick a strong password you'll remember. We'll set this as the admin password for your installation. You can change it later.

Optional content (nice-to-have)

8
Audio guides (MP3 files) One per trail stop, 30 seconds to 3 minutes each. MP3 format, 96–128 kbps. Name them with the pin number (e.g. 01-river-song.mp3). If you don't have audio yet, the app works fine without — you can add it later.
9
Locations of toilets and rubbish bins If you want these marked on the map, send us locations (GPS coordinates or marked on a separate map image).
10
Your walking route If you have a preferred walking path between stops (e.g. a GPX file, a hand-drawn line on a map, or just a description), send it through. Otherwise we'll draw straight lines between stops.
11
Layer structure (if applicable) If your trail has multiple sections (e.g. "Main Trail" and "Seasonal Extension"), let us know what layers you want and which stops belong to each.
12
"More info" URLs If any trail stops link to external websites (artist pages, historical society articles, etc.), send us the URLs.
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Difficult?

Don't stress about it too much - lets work out what you have and then go from there, I don't need hassles either and this App is designed to cut out most of that.

How to find your GPS coordinates

GPS coordinates for your map corners are required, I recommend using the Tool I have built for this: Map Tile & Bounds Tool Otherwise, here's how to find them in Google Maps:

  1. Open Google Maps in your browser.
  2. Navigate to your trail area and zoom in.
  3. Right-click on the spot you want coordinates for.
  4. A small menu appears — the first item shows coordinates like -36.95780, 175.05340.
  5. Click on the coordinates to copy them.
  6. Paste into an email or document.

For your map corners, you need four numbers:

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Easier option: If this is confusing, just send us a Google Maps link to your trail area and tell us roughly where the boundaries are. We can find the exact coordinates ourselves.

After we hand over — your ongoing role

Once we've installed the app and you've gone live, here's what you can do yourself and what you might want our help with:

You can do yourself (via the admin portal)

The admin portal is at https://yoursite.co.nz/trail/?mode=admin — bookmark it.

You might want our help with

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Email us for a quote

These services are charged at NZ$120/hour.

Support — what's included

Your Tier 2 purchase includes 90 days of email support from the date your trail goes live. This covers:

After 90 days, ongoing email support is included with your annual licence. Major changes outside the scope of "support" are quoted separately.

Contact

📧 Email: info@digitaleuan.com

🌐 Website: digitaleuan.com

⏱ Response time: Within 1 NZ business day

Ready to send us your content?

Once you've gathered everything on the checklist, email it to info@digitaleuan.com. For large files (photos, audio, map image), use a file-sharing service like Google Drive, Dropbox, or WeTransfer — most email providers block attachments over 25 MB.

Include in your email:

We'll confirm receipt within 1 business day and let you know when to expect the preview link.

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Not sure about something? Send what you have and ask. We're friendly and we've done this before — we can guide you through any unclear parts. Better to start the conversation than wait until everything is perfect.